Welcome to Circuit City, where misdirected calls are state of the art
So I just got a phone call from Circuit City asking for a Mr. or Mrs. Desmond. I explained to them that no one by that name lived at this number. She apologized and said she would make a note of it, and I suggested she remove my phone number from the list, and she said okay, and then said, “And if you have any questions, our phone number is 1-800-blah blah blah (all I heard was 1-800-I DON’T-GIVE-A-SHIT).
So, why did she give me their number? Will I have some strange desire to contact them and discuss what I should or shouldn’t buy my brother in law and sister in law for Christmas? Can they tell me how to convince my son that clean underpants are the wave of the future? What? Why do I need their number? I hate scripted phone calls. There should be a specific script for wrong numbers, which is, “Sorry. Goodbye.” It’s that simple.
So that was my experience this morning with Circuit City. On to other electronics stores…
A couple weekends ago, the Saturday of Thanksgiving weekend, I went to Best Buy. I was there to look at dishwashers. Well, their whole dishwasher section was blocked off with boxes and inventory so I couldn’t even look at them. How lame is that? Why, on the alleged biggest shopping weekend of the year, would they have their inventory lying around blocking my view of dishwasher selections?
So I left. On my way down the main aisle to leave, there was a huge gazillion inch plasma screen playing Gladiator, facing the main aisle.
Did you effing read what I just wrote?????
On the largest shopping weekend of the year, Best Buy is playing a gruesome bloodfest of a movie on their big-ass plasma screen so that when I walked by it with my 3 year old, he got see a man get mauled by a tiger. “Mommy, what’s that?!” “Uh, they’re just playing with the big cat.” Thanks, Best Buy. Thanks a lot. Now, I worked at Blockbuster Video back in the high school days and if we had gotten caught playing a violent R-rated movie on one of our TV screens, we would have gotten in a shit load of trouble. We’re talking waaaay more serious than that time I got caught playing Ghostbusters. I can’t believe Best Buy wouldn’t have a similar policy. It’s not violent movies I have a problem with, I just think there’s a time and a place to watch them and Best Buy with a bunch of kids isn’t it. Let’s also add that Gladiator is what, 6 years old? Why are they even playing that movie? Nobody wants to buy that. Why not play Cars or Ice Age 2, since they have two towers of those DVDs waiting to sell over the season? I was so irritated by Best Buy over this, I actually sent them an email through their customer service. I got an automatic email response that said they would get back to me in 3 days or less, and well, you can count. It’s been way more than that.
So, in short, Best Buy is on my naughty list right now. And the next time something like this happens, I am sooooo taking part in it.




